SystmConnect
Posted on 14th May 2024
We are now using our new online triage system, SystmConnect.
We hope that you will find it easier to use and we welcome your feedback.
If you are experiencing any issues or difficulties with SystmConnect, please email our Management Partner via kiran.bakhshi@nhs.net.
Unfortunately, Patient Access is not compatible with our new clinical system. The NHS app is the best method for online access, although there are other alternatives.
We understand that if you have registered for the NHS app using the 'Prove Your Identity' (PYI) online process (the one where you take a picture of your ID and take a video of yourself), this will still work when you log in.
However, if you registered using a linkage key from the practice, the linkage will break and you should be offered the opportunity to 'Prove Your Identity' online. However, you may need us to reset your link or generate new login details for you. These can be requested via SystmConnect, by selecting the "other admin request" option. You do not need to log in to the NHS app to use SystmConnect.
We would like to thank everyone for their support and patience, and we hope that you can continue to bear with us whilst we become accustomed to the new systems.
Okehampton Medical CentreClick here to submit a form via SystmConnect
Would you like to play an important part in training future clinicians?
Please note that there is no obligation to agree to this and if you do not wish a student to be present, please tell one of the Patient Services Advisors or Clinicians.
All students are bound by the same rules of confidentiality as the Doctors and other staff.
Ear Microsuction Appointments
Lee Curran from Devon Ear Clinic will now be offering Ear Microsuction appointments to patients at Okehampton Medical Centre on Thursday mornings.
Please note: this is a private service.
For patients who are over 75, you will be booked in with Okehampton Medical Centre as usual.For more information and to book, please click here to visit the Devon Ear Clinic website
MMR Vaccines
The MMR vaccine is a safe and effective combined vaccine, it protects against 3 serious illnesses (Measles, Mumps and Rubella).
These highly infectious conditions can easily spread between unvaccinated people.
Getting vaccinated is important, as these conditions can also lead to serious problems including Meningitis, hearing loss and problems during pregnancy.
You need two doses of MMR vaccine to protect you, it's never too late to have your MMR!
Search for 'MMR vaccine' on the NHS website to read further information. Click here to book a vaccination appointment at Okehampton Medical Centre via Klinik (please select the 'Nurse/HCA appointment requests' tile)
North Dartmoor Mental Wellbeing Drop In
The Drop-In will be provided by Okehampton Medical Centre, Community Links, and West Devon CVS for the North Dartmoor Primary Care Network.
Dr Emma Sircar from the Okehampton Medical Centre said "People have told us that when they feel low they wish there was someone to talk to at the weekend. We look forward to seeing them at the Drop-In. This is for everyone in Okehampton and the surrounding towns and villages."
For further information, please contact - Okehampton Medical Centre - 01837 52233, or Vicky at Community Links - 07933 663796.
Okehampton Memory Café
Tuesdays 1-3pm
at the Pavilion in the Park
The Memory Café will hold specific activities to help with memory problems, which will also include some physical activities. However, organisers are also aiming to hold more social activities, such as offering the chance to bake cakes.
For more information, please contact:
Ian 01837 54546 / ian@ocrasport.org.uk
or Vicky 079336 63796 / vicky@communitylinks-sw.co.ukOkehampton Medical Centre has partnered with Holly Health
This gives you 6 months of free, habit-change coaching (to help with sleep, exercise, eating and mental wellbeing).
The app can help you to feel physically and mentally better and find new energy and motivation.For more info, please click here to access the Holly Health website (this is the same link that has been sent out via texts)
PATIENT NOTICE: Please ensure you leave at least 72 hours for us to process your prescription
Thank you, Okehampton Medical Centre.Devon's Community Mental Health
The way we deliver community mental health services in Devon is changing. Click the link to watch a short animation to find out more about the changes we're delivering and what this means for people and communities across the country. If you want to find out more or get involved, email dpt.cmhf@nhs.net. Click here to watch the short animation on community mental health services in Devon (this will open YouTube)
Contact Details
If you are unable to update your details online or through the NHS app, please get in touch with us and we'll update your records for you.
Click here to read the guidance on managing your NHS account
Information Update - Blood Tests
*Please do not book or request blood tests unless you have been specifically advised to do so by a GP or another clinician at the practice.
*HCA’s and phlebotomists cannot request any bloods without prior clinical assessment.
Thank you